Privacy Policy

Privacy Policy

Last Updated: October 20, 2026

1. Introduction

Roresco respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Roresco (“Roresco,” “we,” “us,” or “our”) collects, uses, discloses, retains, and processes personal information when you visit https://roresco.com/, purchase our products, communicate with us, or otherwise interact with our website and services.

Roresco is operated by YUJIEZHONG INC, a corporation registered in the State of Colorado, United States.

Please read this Privacy Policy carefully to understand how we handle your personal information and the choices available to you.

2. Personal Information We Collect

The information we collect depends on how you interact with Roresco.

2.1 Contact Information

We may collect the following information when you place an order, contact our customer service team, or otherwise interact with us:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

2.2 Order and Transaction Information

When you make a purchase through our website, we may collect information related to your order and transaction, including:

  • Products purchased

  • Order number

  • Order history

  • Transaction details

  • Shipping and delivery information

  • Return and refund records

  • Customer service communications related to your order

2.3 Payment Information

Payments made through our online store are processed by Shopify and/or authorized payment providers, depending on the payment methods available at checkout.

The applicable payment provider may collect and process payment information, such as payment card details, billing information, and transaction data, in accordance with its own privacy practices and applicable laws.

We generally do not store complete payment card information on our own servers. Payment processing is subject to the terms, security practices, and privacy policies of the relevant payment providers.

2.4 Account Information

If customer accounts are available on our website, we may collect and process information associated with your account, including:

  • Account credentials

  • Account preferences

  • Saved information

  • Account activity

2.5 Device and Usage Information

When you visit or interact with our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring URLs

  • Pages viewed

  • Website interactions

  • Approximate location derived from technical information

  • Cookie identifiers

  • Advertising identifiers

  • Similar device or online identifiers

This information may be used to maintain website functionality, understand how visitors use our website, improve performance, and support security and advertising measurement activities.

2.6 Communications

When you contact Roresco, we may collect and retain your messages, contact details, order-related information, and other records reasonably necessary to respond to your inquiry and provide customer support.

3. How We Collect Personal Information

We may collect personal information through the following sources:

  • Information you provide directly to us

  • Your interactions with our website

  • Shopify and related commerce services

  • Payment processors and payment service providers

  • Shipping carriers, logistics providers, and fulfillment providers

  • Analytics providers

  • Advertising and marketing providers

  • Attribution and conversion measurement providers

  • Fraud prevention and security providers

  • Other service providers, where permitted by applicable law

The information collected depends on the services you use and the nature of your interactions with Roresco.

4. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • Process and fulfill orders

  • Process payments and related transactions

  • Arrange shipping and delivery

  • Provide order confirmations and tracking information

  • Process returns, exchanges, and refunds

  • Respond to customer inquiries and support requests

  • Maintain customer accounts, where available

  • Operate, maintain, and improve https://roresco.com/

  • Improve our products, services, and customer experience

  • Understand customer interactions with our website

  • Personalize website experiences where permitted

  • Monitor and measure website performance

  • Measure advertising performance

  • Track conversions and campaign attribution

  • Detect, investigate, and prevent fraud

  • Protect our website, customers, transactions, and business

  • Send marketing communications where permitted by law

  • Administer promotions and customer relationships

  • Comply with applicable legal requirements

  • Establish, exercise, or defend legal claims where necessary

We process personal information in accordance with applicable privacy and data protection laws.

5. Shopify and Online Store Services

Our online store is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer products and services through Roresco.

When you visit our store, interact with its features, proceed through checkout, or place an order, Shopify and its relevant service providers may collect or process personal information relating to:

  • Checkout and order processing

  • Payment processing

  • Website functionality

  • Security and fraud prevention

  • Analytics and performance measurement

  • Personalization

  • Advertising and marketing

  • Other e-commerce functions

Shopify and its service providers may process personal information in countries other than your country of residence, subject to applicable laws and their respective privacy practices.

For additional information about how Shopify processes personal information, please review Shopify's applicable privacy documentation and policies.

6. Cookies and Similar Technologies

Roresco, Shopify, and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Operate essential website functions

  • Maintain shopping cart functionality

  • Remember preferences

  • Support account authentication, where available

  • Maintain website security

  • Detect and prevent fraudulent activity

  • Understand website usage

  • Measure website performance

  • Provide analytics

  • Personalize content where permitted

  • Measure advertising effectiveness

  • Track conversions

  • Support campaign attribution

You may be able to manage certain cookies through your browser or device settings. Where required by applicable law, we will provide appropriate options for managing consent and privacy preferences.

Disabling certain cookies or similar technologies may affect the availability or functionality of some website features.

7. Advertising, Analytics, and AppLovin

Roresco may work with advertising, analytics, attribution, and marketing service providers to understand website activity, measure advertising effectiveness, evaluate marketing campaigns, and improve our advertising activities.

Depending on the services implemented on our website, these providers may include AppLovin and other advertising or measurement partners.

Where AppLovin services or technologies are used, AppLovin may process certain information for purposes such as:

  • Advertising delivery

  • Advertising measurement

  • Conversion tracking

  • Campaign attribution

  • Analytics

  • Campaign optimization

  • Fraud prevention

  • Security and service integrity

Depending on the technologies implemented and the applicable settings, information processed in connection with advertising and measurement may include:

  • IP address

  • Device information

  • Browser information

  • Advertising identifiers

  • Cookie identifiers

  • Website interactions

  • Advertising interactions

  • Conversion events

  • Transaction-related event information

  • Referral information

  • Approximate location derived from technical information

The specific information collected and processed depends on the technologies in use, your device and browser settings, your privacy choices, and applicable law.

Third-party advertising and analytics providers may process information in accordance with their own privacy policies and legal obligations. We encourage you to review the applicable privacy policies of those providers for more information about their practices.

Where required by law, we will provide appropriate consent mechanisms and options to manage or opt out of certain advertising-related processing.

8. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our services, fulfill orders, protect our customers, or comply with applicable law.

Depending on the circumstances, recipients may include:

  • Shopify and relevant commerce service providers

  • Payment processors

  • Shipping carriers

  • Logistics providers

  • Fulfillment providers

  • Customer service providers

  • Analytics providers

  • Marketing providers

  • Advertising providers

  • AppLovin and other attribution or measurement providers, where applicable

  • Fraud prevention providers

  • Information security providers

  • Professional advisers, including legal, accounting, and financial advisers

  • Government agencies, regulators, courts, or law enforcement authorities where required or permitted by law

We do not disclose personal information indiscriminately. Disclosures are made for relevant business, operational, security, or legal purposes and are subject to applicable legal requirements.

9. Advertising and Personalization

Where permitted by applicable law, we may use information about website interactions, purchases, device activity, and customer preferences to:

  • Understand customer interests and interactions

  • Evaluate and measure advertising performance

  • Improve marketing campaigns

  • Measure conversions and attribution

  • Provide more relevant website content or advertising

  • Improve our products and customer experience

Where required, we will provide appropriate privacy notices, consent mechanisms, and options for managing relevant privacy choices, including choices relating to targeted advertising.

Your available choices may depend on your location, the applicable law, and the technologies used.

10. Business Transactions

If Roresco or YUJIEZHONG INC is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards where required.

11. International Data Transfers

Roresco is operated by a company registered in the United States and may work with service providers that operate in different countries.

As a result, personal information may be transferred, stored, or processed outside your country or region of residence. The privacy and data protection laws of those locations may differ from the laws in your jurisdiction.

Where required by applicable law, we take appropriate measures to protect personal information transferred across borders.

12. Data Retention

We retain personal information for no longer than reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on factors such as:

  • Order processing and fulfillment requirements

  • Customer service needs

  • Accounting and recordkeeping requirements

  • Fraud prevention and security purposes

  • Legal and regulatory obligations

  • Dispute resolution

  • The establishment, exercise, or defense of legal claims

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable law.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:

  • Requesting access to personal information we hold about you

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion of personal information

  • Requesting a copy of certain personal information

  • Requesting restriction of certain processing activities

  • Withdrawing consent where processing is based on consent

  • Opting out of certain targeted advertising or other processing where applicable

  • Exercising other rights available under applicable privacy laws

These rights are subject to applicable legal conditions, exceptions, and limitations.

14. How to Exercise Your Privacy Rights

To submit a privacy request or ask a question about how we process personal information, please contact us using the details below:

Email: support@roresco.com

Telephone: +1 864-634-0967

For security purposes, we may need to verify your identity before completing certain requests. We will review and respond to requests within the timeframes required by applicable law.

If we cannot fulfill a request, we will explain the reason where required by law.

15. Marketing Communications

Where permitted by applicable law, we may send promotional emails about products, offers, updates, or other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the relevant email.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages that are necessary for our business relationship with you, including communications concerning:

  • Orders and purchases

  • Payments

  • Shipping and delivery

  • Returns and refunds

  • Customer service requests

  • Account security, where applicable

  • Important service or policy updates

16. Children's Privacy

Roresco's website is intended for a general audience and is not knowingly directed at children under 13.

We do not knowingly collect personal information from children under 13 in a manner prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at support@roresco.com. We will review the request and take appropriate steps as required by applicable law.

Where a higher minimum age or additional protections apply under local law, we will comply with the applicable requirements.

17. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

You should also take reasonable steps to protect your own information, including using secure devices and keeping any account credentials confidential.

18. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms, or services.

Third-party websites and services operate independently and may have their own privacy policies, terms, and security practices. We are not responsible for the privacy practices, content, or security of independent third-party websites or services.

We encourage you to review the relevant privacy policies before providing personal information to third parties.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, legal requirements, or other operational needs.

When we make changes, we will update the “Last Updated” date at the beginning of this policy. Any revised policy will be posted on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Roresco using the details below.

Roresco Customer Care

Email: support@roresco.com

Telephone: +1 864-634-0967

Website: https://roresco.com/

Customer Support Hours:

Monday through Friday
9:00 AM to 6:00 PM Mountain Time
Excluding applicable public holidays

Company Information

Brand Name:
Roresco

Legal Business Name:
YUJIEZHONG INC

Entity Type:
Colorado Corporation

Colorado Entity ID:
20251285624

Business Category:
Kitchen Tools, Kitchen Organization Products, and Home Essentials

Registered Business Address:
12 Crestaloma Dr
Pueblo, CO 81005
United States

Country of Registration:
United States

Customer Support Email:
support@roresco.com

Customer Support Telephone:
+1 864-634-0967

Website:
https://roresco.com/

© 2026 Roresco. All Rights Reserved.

Roresco is operated by YUJIEZHONG INC, a corporation registered in the State of Colorado, United States.