Contact Us
Contact Us
We’re Here to Help
Whether you have a question about a product, need assistance with an order, or would like to learn more about Roresco, our Customer Care team is here to help.
At Roresco, we aim to provide clear communication, reliable customer support, and a smooth shopping experience. We welcome your questions about our kitchen tools, kitchen organization products, and home essentials.
Customer Care
Phone
+1 864-634-0967
Customer Support Hours
Monday through Friday
9:00 AM to 6:00 PM Mountain Time
Excluding applicable public holidays
Our team aims to respond to customer inquiries as quickly as reasonably possible.
Response times may vary during:
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Weekends
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Public holidays
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Promotional periods
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Periods of high inquiry volume
For the most efficient assistance, please include relevant order or product information when contacting us.
Order Enquiries
If you have questions about an existing order, please provide the following information when contacting our Customer Care team:
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Full name used for the order
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Order number
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Email address used during checkout
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A brief description of your request
Providing complete information helps us locate your order and assist you more efficiently.
Shipping & Delivery Enquiries
If you need assistance with any of the following, please contact our Customer Care team:
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Order processing
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Shipping status
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Tracking information
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Delivery updates
When contacting us about shipping or delivery, please include:
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Your order number
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The email address associated with your order
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Any available tracking information
For additional information, please review our Shipping & Delivery Policy on our website.
Website: https://roresco.com/
Returns & Refunds
If you need assistance with a return or refund, please review our Return & Refund Policy before contacting us.
Please contact Roresco before sending any products back. Our Customer Care team will provide the applicable return instructions when your request is reviewed and a return is authorized.
Products returned without prior communication or approved return instructions may experience processing delays or may not be accepted, subject to applicable law.
Return eligibility is subject to:
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Our Return & Refund Policy
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Product condition requirements
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Applicable consumer protection laws
Return Address
If your return is approved, our Customer Care team will provide the applicable return address and instructions.
Please do not send products to our registered business address unless our team specifically confirms that address for your return.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, incomplete, or different from the product you ordered, please contact us as soon as reasonably possible.
To help us review your request, please include:
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Your order number
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A description of the issue
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Clear photos of the product, where applicable
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Photos of the packaging, where applicable
Our Customer Care team will review the information provided and advise you of the appropriate next steps in accordance with our policies and applicable law.
Product Enquiries
If you have questions about our products before placing an order, please contact our Customer Care team.
We can assist with available product information, including:
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Product features
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Intended use
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Dimensions
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Materials
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Product specifications and details
We encourage customers to review the product description and available information before purchasing so they can make informed decisions.
Business & Partnership Enquiries
For business inquiries, supplier cooperation, partnership opportunities, marketing inquiries, creator collaborations, or other business-related questions, please contact us by email.
Please include a clear subject line and a brief description of your inquiry so our team can direct it appropriately.
Company Information
Brand Name
Roresco
Legal Business Name
YUJIEZHONG INC
Entity Type
Colorado Corporation
Colorado Entity ID
20251285624
Business Category
Kitchen Tools, Kitchen Organization Products, and Home Essentials
Customer Support Email
Customer Support Phone
+1 864-634-0967
Website
Registered Business Address
12 Crestaloma Dr
Pueblo, CO 81005
United States
Country of Registration
United States
Customer Support Hours
Monday through Friday
9:00 AM to 6:00 PM Mountain Time
Excluding applicable public holidays
Thank You for Choosing Roresco
We appreciate your interest in Roresco. Our goal is to make shopping for practical kitchen tools, kitchen organization products, and everyday home essentials clear and convenient.
If you have any questions or need assistance, please contact our Customer Care team.
Roresco — Thoughtful Kitchen Solutions for Everyday Living.
© 2026 Roresco. All Rights Reserved.
Roresco is operated by YUJIEZHONG INC, a corporation registered in the State of Colorado, United States.